If you discover any defect in the item(s) purchased, you may return any defective item within 30 days of delivery for a replacement (if stock is available) or a full refund if replacement stock is not available. The original shipping and handling charges are not refundable. Returns for minor cosmetic defects or damages caused by your negligence will not be accepted. If you receive any item which you did not order, please Contact Us before you return the item.
No cancellation or modification of your order is allowed and no refunds will be issued when you submit your order.
2. VOUCHERS AND PROMOTIONS
Discover Ministries reserves the right to end promotions or use of voucher offers at any time.
3. STOCK AND PRICING
4. CREDIT/DEBIT CARD PAYMENT
If you are under 18 years of age and/or are not using your own credit/debit card to pay for your order, you must obtain prior permission from the credit/debit cardholder before entering the payment details. By clicking on the "Submit" button, you are declaring that you have obtained prior permission from the credit/debit cardholder. Verification of this is not our responsibility and we will not be liable to you or any other person for any indiscrete use of credit/debit cards.
5. RIGHT TO REFUSE ORDER
We reserve the right not to fulfil and to cancel an order:
5.1 In the event of obvious price inaccuracies, except that we may fulfil your order at the correct price;
5.2 If we are unable to obtain payment authorisation from the issuer of your payment card.
6. YOUR USER LOGIN ACCOUNT
You are responsible for the safekeeping of your user name and password. You are liable if your user name or password is being used by any unauthorised person(s).
We may suspend or terminate your account at any time without prior notice. If you wish to terminate your account, you are required to send us written notice. Please click here to Contact Us.
7. DELIVERY
We will deliver the item(s) to the address you supplied upon placing your order. You agree that we will not be responsible for any failure to deliver the item(s) if you have supplied an incorrect address. In the event that we have been supplied an incorrect address, and our efforts to contact you have failed, we reserve the right to dispose of incorrectly addressed envelopes and their contents at our discretion if they are returned to us. We will not be obliged to issue a refund to you or any other person.
For international buyers, please check with your own countries for export restrictions. Discover Ministries will not be responsible and cannot provide a refund should products be held at customs or any other government authority.
8. DELAY IN DELIVERY & NON-DELIVERY
We will not be liable to you for any delay in delivery or non-delivery of item(s) in the event that:
8.1 The issuer of your payment card refuses to authorise payment to us;
8.2 The delay or failure is due to circumstances beyond our control or the control of our agents and sub-contractors, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transportation infrastructure, fire, flood, government act, natural disaster, legislative constraint, strike, labour dispute or malicious damage involving employees;
8.3 Wrong address was provided
9. USE OF PERSONAL INFORMATION
We will use the personal and transactional information (e.g. name, address, email address, credit/debit card details) you supplied for the sole purpose of fulfilling your order and for keeping in touch with you. If you choose to opt out of our mailing list, please Contact Us and we will remove you from our mail-outs.
10. VARIATION
Each order is governed by the prevailing terms and conditions displayed on the website when you place your online order. We may change these terms and conditions at any time. It is your responsibility to read and understand these terms and conditions before you place your order. We will not be responsible for any loss suffered by you arising from your negligence to do so.
Although we try to ensure that images of all items displayed on our online catalogue are up-to-date, images of the items may differ from the actual items. Titles might also defer slightly, however the content will be the same. You are advised to read the description of each item carefully before finalising your order.
11. SECURITY POLICY
Our shopping cart is encrypted using an industry standard of 256-bit SSL (secure socket layers). During a transaction, payment details are passed through a securely encrypted page. If you have any questions or concerns regarding payment details security , please contact our customer support here